Learning Moments
The Learning Moments are a series of case studies designed to provide our members with strong examples of diversity management and cultural competence in health care. These quarterly reports are distributed to Institute members before they are released to the general public.
Our intention is that this will foster productive discussion and sharing among our members regarding the practices that they use to remain on the cutting edge of the diversity movement in health care. Below you will find examples of Learning Moments case studies from our previous and current series.
We look forward to your participation in the Learning Moments program!
Learning Moments
2013
RMH Healthcare - Harrisonburg, VA
(4pgs) - How did Culturalink help RMH develop a comprehensive plan to better reflect the community of Harrisonburg, VA?
2012
Legacy Health - Portland, OR
(4 pgs) - How did Legacy Health invest their leadership in the Diversity program? And what is the Diversity Advisory Council?
Premiere Health Partners - Dayton, OH
(5 pgs) - How did Premiere Health Partners reinvigorate their Diversity programming and better connect with their community?
2011
Greenville Hospital - Greenville, SC
(3 pgs) How does Greenville Hospital reflect, and work in concert with,
the diverse urban community it serves?
AnMed Health - Anderson, SC
(4 pgs) How did AnMed Health learn to better communication across language and cultural lines?
Barnes Jewish Hospital - St. Louis, MO
(2 pgs) What is the Center for Diversity and Cultural Inclusion? And what does it do for Barnes Jewish Hospital?
2009
Northwestern Memorial Hospital - Chicago, IL
(2 pgs) How did NMH alter the composition of its workforce over time to better
reflect its shifting community?
West Los Angeles Medical Center - Los Angeles, CA
(2pgs) How did West LA alter the composition of its workforce over time
to better reflect its shifting community?
5 additional case studies were released in conjunction with the Institute's 2009 Benchmarking Survey. Click here to read them.
If you would like to highlight what your organization is doing in terms of diversity management with your colleagues, please contact Manager, Membership and Education, Pam Janniere at 314-422-2691 or at pjanniere@aha.org.
Updated: March 01, 2013