Equity of Care Spotlight

February 5, 2018

 

COLLECTING DATA TO IMPROVE CARE: To eliminate disparities in care, organizations must understand where those disparities are. Capturing data to track race, ethnicity and language preference enables development of effective programs to reduce and eliminate differences in care. The Institute for Diversity and Health Equity released three new cases from the 2017 Equity of Care Honoress:

 

ADVOCATE HEALTH CARE

Advocate’s “We Ask Because We Care” began with training all Advocate scheduling and  registration staff on how to ask for and collect race, ethnicity and language (REaL) data in a consistent, respectful manner, using a standardized protocol.

CONE HEALTH CANCER CENTER

Designed by the Cone Health System Physician Council for Health Equity and its Office of Inclusion and Health Equity, a scenario and role-playing
e-learning tool was created to focus efforts around collection of accurate, reliable data on race, ethnicity and language preference (REaL) for patients across its regional service area.

MOFFITT CANCER CENTER

At Moffitt Cancer Center, The Cultural and Linguistic Competence Steering Committee, comprised of
physicians, nurses, patients and other key stakeholders, launched a dashboard with clinical metrics stratified by race, ethnicity, gender and language preference to monitor and address care outcome disparities.



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