Archive of Past Diversity Dialogues

Diversity Dialogue

Thank you for your interest in accessing our past Diversity Dialogues, which we offer as .MP3 files, free of charge, to our members.  Individuals not affiliated with member organizations may purchase recordings of past webinars for $99 each. 

Please contact Pamela Janniere, Manager of Membership, Marketing and Education, at to request copies of past Diversity Dialogues, and stay tuned to our website for information on upcoming events. 


Here is a list of all available recorded Diversity Dialogues:

Reducing Readmissions: Learn How Socioeconomic Factors Impact Readmissions and How Hospitals Are Addressing Them  (Oct. 2015)

Presenter: Dr. David Foster, PhD, MPH, Lead Scientist, Truven Health Analytics.

Truven Health Analytics’ Community Need Index (CNI) looks at the underlying economic and social factors that affect the overall health of a community. This 90-minute webinar discussed the various socioeconomic components of the CNI, as well as their correlation to hospital-wide 30-day readmission and mortality rates. Participants also learned about the internal strategies that hospitals are employing in response to these issues, as well as the resources that they are providing to deliver culturally competent, equitable care to all patients.

"Foundations of a Diversity Action Plan at an Academic Health Center"  (Sept. 2015)

Presenters: Leslie Garcia, Acting Chief Diversity Officer & Assistant Vice Provost, Oregon Health & Sciences University (OHSU) and Michael Tom, OHSU Director of Affirmative Action

This webinar showed how Oregon’s only academic health center developed and implemented an institutional diversity action plan to advance its mission of healing, teaching, research and community service.


"Care Transitions in Population Health." (Aug. 2015)

Presenters: Susan McAlister, Director, Enterprise Care Management - Population Health, Parkview Health and Christine Howell, nurse, Community Navigation, Parkview Health

This webinar, presented in collaboration with the Association for Community Health Improvement, showcased Parkview Health’s progress as they shared the risk populations of focus and the continuous growth of their population health care management programs. It also described the multiple approaches taken to identify high-risk populations and how to build a physician-led care management program to support the patient in personal self-care.


"Serving the Most Vulnerable: Population Health and the Reduction of Health Care Disparities."

Presenters: Jack Lynch, President and CEO, Main Line Health and Chinwe Onyekere, Director of Ambulatory Services and Business Development, Lankenau Medical Center/Main Line Health

This webinar provided an overview of the multiple cases that can be made to support language access services, including, legal and regulatory cases, risk management, quality improvement, market care, and leadership.


"Equity of Care – State Level Perspectives on Reducing Health Care Disparities."

Presenters: Carmela Coyle, President and CEO, Maryland Hospital Association, Craig Becker, President, Tennessee Hospital Association and Marcos Pesquera, Executive Director, Center on Health Disparities at Adventist HealthCare in Maryland

This webinar explored the concept of population health and community health as a way to address health care disparities, and promoted innovative strategies for leveraging population health.


"Is Hospital Cultural Competency Associated with Better HCAHPS Scores?"

Presenters: Dr. Robert Weech-Maldonado, MBA, PhD, Professor and L.R. Jordan endowed chair with the Department of Health Services Administration University of Alabama at Birmingham and Jonathan Levy, Director of language services at CyraCom International

This webinar, in conjunction with the Health Research and Education Trust (HRET), examined the relationship between cultural competency practices and HCAHPS scores.


"Warrior-Centric Health Care Training: The Need for Cultural Competency Training for Military and Veteran Communities."

Presenters: Ronald Steptoe, CEO of the Steptoe Group and Dr. Evelyn Lewis, President and CEO of Evelyn Lewis International | the PECAN Chronicles; Chief Medical Officer of The Steptoe Group, LLC.

This webinar discussed Cultural Competency Training for Military and Veteran Communities, as well as the disparities in access to care many veterans and their family communities face.


Updated: Oct. 30, 2015