Archive of Past Diversity Dialogues

Thank you for your interest in accessing our past Diversity Dialogues, which we offer as .MP3 files, free of charge, to our members.  Individuals not affiliated with member organizations may purchase recordings of past webinars for $99 each. 

Please contact Pamela Janniere, Manager of Membership, Marketing and Education, at to request copies of past Diversity Dialogues, and stay tuned to our website for information on upcoming events. 


Here is a list of the available recorded Diversity Dialogues:


Title: Presenter(s): Description:



Making the Case for Language Access in the Context of Health Reform



Your LGBT Patients and Employees: The Challenges They Face—And How You Can Help 



Serving the Most Vulnerable: Population Health and the Reduction of Health Care Disparities



Equity of Care – State Level Perspectives on Reducing Health Care Disparities



Is Hospital Cultural Competency Associated with Better HCAHPS Scores?








Warrior-Centric Health Care Training:
The Need for Cultural Competency Training for Military and Veteran Communities






Ignatius Bau, Health Care Policy Consultant and Kinneil Coltman, Chief Diversity Officer, Greenville Health






Shane Snowdon, Director of Health and Aging, Human Rights Campaign



Jack Lynch, President and CEO, Main Line Health and Chinwe Onyekere, Director of Ambulatory Services and Business Development, Lankenau Medical Center/Main Line Health


 Carmela Coyle, President and CEO, Maryland Hospital Association
Craig Becker, President, Tennessee Hospital Association
Marcos Pesquera, Executive Director, Center on Health Disparities at Adventist HealthCare in Maryland


Dr. Robert Weech-Maldonado, MBA, PhD, Professor and L.R. Jordan endowed chair with the Department of Health Services Administration University of Alabama at Birmingham and Jonathan Levy, Director of language services at CyraCom International



Ronald Steptoe, CEO of the Steptoe Group and Dr. Evelyn Lewis, President and CEO of Evelyn Lewis International | the PECAN Chronicles; Chief Medical Officer of The Steptoe Group LLC




This webinar provided an overview of the multiple cases that can be made to support language access services, including, legal and regulatory cases, risk management, quality improvement, market care, and leadership.



This webinar discussed the varied aspects of lesbian, gay, bisexual and transgender (LGBT) health care, as well as policies and best practices for providing patients equitable care.




This webinar explored the concept of population health and community health as a way to address health care disparities, and promoted innovative strategies for leveraging population health.


This webinar was designed to increase the awareness of state efforts towards reducing health care disparities and address how other hospitals, health systems, associations and health care experts can learn from them.



This webinar, in conjunction with the Health Research and Education Trust (HRET), examined the relationship between cultural competency practices and HCAHPS scores.








This webinar discussed Cultural Competency Training for Military and Veteran Communities, as well as the disparities in access to care many veterans and their family communities face.




Updated: August 15, 2014