Archive of Past Diversity Dialogues

Thank you for your interest in accessing our past Diversity Dialogues, which we offer as .MP3 files, free of charge, to our members.  Individuals not affiliated with member organizations may purchase recordings of past webinars for $99 each. 

Please contact Pamela Janniere, Manager of Membership, Marketing and Education, at to request copies of past Diversity Dialogues, and stay tuned to our website for information on upcoming events. 


Here is a list of the available recorded Diversity Dialogues:


Title: Presenters:  Description:





The December Dilemma: Managing the Challenges of the Holiday Season





Lynn Stoller, Assistant Program Director, Health Care and Eliza Blanchard,Program Associate, Workplace and Health Care, Tanenbaum Center for Interreligious Understanding





This webinar explored the subtle and obvious ways that religion emerges in the health care workplace during the holiday season, and provided participants with best practices for proactively addressing issues that will arise – both in employee interactions and patient care – to create a respectful and inclusive work environment during the holidays and year-round.

Risk Profile of New Exchange Entrants: Implications and Opportunities for Health Care Systems Alexis Levy and Brandon Solomon with Healthscape Advisors



This webinar discussed the importance for providers to understand the underlying principles of risk adjustment and its impact on provider-health plan relationships.


Serving the Most Vulnerable: Population Health and the Reduction of Health Care Disparities


Jack Lynch, President and CEO, Main Line Health and Chinwe Onyekere, Director of Ambulatory Services and Business Development, Lankenau Medical Center/Main Line Health



This webinar provided an overview of the multiple cases that can be made to support language access services, including, legal and regulatory cases, risk management, quality improvement, market care, and leadership.





Equity of Care – State Level Perspectives on Reducing Health Care Disparities








Carmela Coyle, President and CEO, Maryland Hospital Association, Craig Becker, President, Tennessee Hospital Association and Marcos Pesquera, Executive Director, Center on Health Disparities at Adventist HealthCare in Maryland






This webinar explored the concept of population health and community health as a way to address health care disparities, and promoted innovative strategies for leveraging population health.



Is Hospital Cultural Competency Associated with Better HCAHPS Scores?





Dr. Robert Weech-Maldonado, MBA, PhD, Professor and L.R. Jordan endowed chair with the Department of Health Services Administration University of Alabama at Birmingham and Jonathan Levy, Director of language services at CyraCom International


This webinar, in conjunction with the Health Research and Education Trust (HRET), examined the relationship between cultural competency practices and HCAHPS scores.







Warrior-Centric Health Care Training:

The Need for Cultural Competency Training for Military and Veteran Communities





Ronald Steptoe, CEO of the Steptoe Group and Dr. Evelyn Lewis, President and CEO of Evelyn Lewis International | the PECAN Chronicles; Chief Medical Officer of The Steptoe Group, LLC.




This webinar discussed Cultural Competency Training for Military and Veteran Communities, as well as the disparities in access to care many veterans and their family communities face.


Updated: March 9, 2015