Archive of Past Diversity Dialogues

Thank you for your interest in accessing our past Diversity Dialogues, which we offer as .MP3 files, free of charge, to our members.  Individuals not affiliated with member organizations may purchase recordings of past webinars for $99 each. 

Please contact Pamela Janniere, Manager, Membership and Education, at to request copies of past Diversity Dialogues, and stay tuned to our website for information on upcoming events. 


Here is a list of the available recorded Diversity Dialogues:


Title: Presenter(s): Description:
Strategies for Building Cultural Competence Neal Goodman, President and CEO, Global Dynamics, Inc. This webinar discussed the major factors that push the need for hospitals and health care providers to attain a high level of cultural competence proficiency.



Aligning Organizational and Employee Values to Support Diversity and Commitment to Excellence



Loubna Noureddin, Director of Staff and Community Education, Miami Children's Hospital



This webinar discussed the diversity of Miami Children’s Hospital’s workforce and shared best practices that promote the values of respect, support, collaboration, and diversity.



Equity of Care – State Level Perspectives on Reducing Health Care Disparities


Carmela Coyle, President and CEO, Maryland Hospital Association
Craig Becker, President, Tennessee Hospital Association
Marcos Pesquera, Executive Director, Center on Health Disparities at Adventist HealthCare in Maryland


This webinar was designed to increase the awareness of state efforts towards reducing health care disparities and address how other hospitals, health systems, associations and health care experts can learn from them.



Global Medicine- The New Imperative




Patricia Walker, M.D., Associate Medical Director of Global Health Pathway in the Department of Medicine at the University of Minnesota and David Hunt, President and CEO of Critical Measures, LLC



This webinar discussed the increased awareness of global health care and how physicians and nurses can prepare for a globally mobile environment.




Is Hospital Cultural Competency Associated with Better HCAHPS Scores?



Dr. Robert Weech-Maldonado, MBA, PhD, Professor and L.R. Jordan endowed chair with the Department of Health Services Administration University of Alabama at Birmingham and  Jonathan Levy, Director of language services at CyraCom International


This webinar, in conjunction with the Health Research and Education Trust (HRET), examined the relationship between cultural competency practices and HCAHPS scores.





Warrior-Centric Health Care Training:
The Need for Cultural Competency Training for Military and Veteran Communities




Ronald Steptoe, CEO of the Steptoe Group and Dr. Evelyn Lewis, President and CEO of Evelyn Lewis International | the PECAN Chronicles; Chief Medical Officer of The Steptoe Group LLC




This webinar discussed Cultural Competency Training for Military and Veteran Communities, as well as the disparities in access to care many veterans and their family communities face.



Updated: March 6, 2014