Diversity Dialogues

Our next Diversity Dialogue...




Wednesday, May 18, 2016

1:00 p.m.-2:30 p.m. ET, 12:00 p.m.-1:30p.m. CT, 10:00 A.m.-11:30 a.m. PT


Ronald J. Steptoe, CMR, DABDA

 Chief Executive Officer, Warrior Centric Health, LLC

A Steptoe Group Company



Eric B. Johnson, Jr., MPSA, CAAMA, CHS, CHEP, CDP, CPS

Senior Project Manager for Operations, Lehigh Valley Health Network


Due to various roadblocks, many veterans and service members do not seek treatment for PTSD, TBI, and other wounds, illness and injuries. Those who do often receive inadequate care from medical providers who are unaware of their patient’s military affiliation.


In this webinar, Ronald Steptoe and Eric Johnson will provide an overview, business rationale and strategies that will enable health care organizations to take a population-based approach to veteran community care.


It will include a case study that demonstrates how organizations can acquire the knowledge necessary to accurately assess, diagnose and treat veterans to provide warrior centric care that achieves the Triple Aim for all patients.


For more information on the presenters, click here.



1. Understand the importance of Warrior Centric Health, including the socio-cultural backgrounds of veterans, which is key to effectively serving them.

2. Identify resources that are available to launch Warrior Centric Health services in their organization.



Registration Details: 


Institute for Diversity Members: FREE

Non-Institute for Diversity Members: $99

Join the Institute and the webinar is free! Membership begins immediately and ends on December 31, 2016. For more information on Institute membership, please click here or contact Pamela Janniere using the information at the bottom of this page.  


Registration Procedure:

To view the registration instructions, please click here. Dial-in information with additional instructions will be provided after you have registered.

Note: Neither your organization's membership number nor your individual member number are needed for webinar registration, account creation or accessing your account on e-web. Only your email address is required.

If you would like to invite a large group of employees to the event, please contact Pamela Janniere using the information at the bottom of this page.

Upcoming Diversity Dialogues:   

Wednesday, June 29, 2016 12:00 p.m. CT (1:00 ET) –  Skagit Regional Health - Leader in LGBT Healthcare Equality in the Human Rights Campaign's 2016 Healthcare Equality Index (HEI)

Duration: 60 minutes
Presenters: Gregg A. Davidson, President and CEO,
Skagit Regional Health, Dr. Connie Davis, Chief Medical Officer, Skagit Regional Health and Anthony Young, Diversity Ambassador, Skagit Regional Health


Wednesday, July 27, 2016 12:00 p.m. CT (1:00 ET) –  Nadine Vogel – Discussion on Disability community, with special emphasis on service veterans and LGBT
Duration: 60 minutes
Presenter: Nadine Vogel, Chief Executive Officer, Springboard Consulting

For questions about the Diversity Dialogue series, please contact Pamela Janniere, manager of membership, marketing and education, at (312) 422-2691 or pjanniere@aha.org.