Diversity Dialogues

 Our next Diversity Dialogue is... 


The December Dilemma: Managing the Challenges of the Holiday Season

Tuesday, September 30, 2014 

10:00 a.m. PT, 11:00 a.m. MT, 12:00 p.m. CT, 1:00 p.m. ET



Lynn Stoller

Assistant Program Director, Health Care



Eliza Blanchard

Program Associate, Workplace and Health Care

Tanenbaum Center for Interreligious Understanding


The holiday season may seem like the perfect time of year to embrace an organization’s religious diversity – but often health care managers and diversity and inclusion professionals are faced with challenges of pleasing religiously diverse employees and patients. Health care managers will have to address scheduling conflicts, finding appropriate holiday decorations, and accommodating both employees’ and patients’ religious needs.

This webinar will explore the subtle and obvious ways that religion emerges in the health care workplace during the holiday season. The session will provide participants with best practices for proactively addressing issues that will arise – both in employee interactions and patient care – to create a respectful and inclusive work environment during the holidays and year-round.


Click here to register.



Institute for Diversity Members: FREE
Non-Institute for Diversity Members: $99  (Become an Institute member and you and your organization receive this and all webinars FREE. Membership begins immediately and ends on December 31, 2014.  To learn more,
click HERE.)

Registration Procedure:

The registration process for the Institute’s Diversity Dialogues allows you to sign up and receive dial-in instructions in one easy step.  To view the registration instructions, please click here. 

Note: Your organization's membership number and/or your individual member number are NOT needed for webinar registration, account creation or when you are accessing your account on eweb. Only your email address is required. Refer to the registration procedures by clicking here for additional information.

You may contact Pamela Janniere directly at (312) 422-2691 or pjanniere@aha.org  to receive the dial in and web link information, particularly if you would like to invite a large group of employees to the event. Thank you.


About Lynn Stoller:

Lynn Stoller received her MA in Intercultural Relations at Lesley University in Cambridge, Massachusetts. In her position as Assistant Program Director at the Tanenbaum Center for Interreligious Understanding, Lynn manages the Health Care Program, developing curricular materials for health care providers on religio-cultural competence, conducting trainings, delivering presentations and facilitating workshops. Lynn most recently presented at the Eighth National Conference on Quality Health Care for Culturally Diverse Populations, the American Academy on Communication in Healthcare Conference, the Transcultural Nursing Society Conference, University of Kansas Medical Center and Maria Fareri Children’s Hospital.


About Eliza Blanchard:

Eliza Blanchard received her BA from Vassar College and is currently working towards her MA in Bioethics at New York University. In her position as Program Associate, Eliza supports Tanenbaum’s Workplace and Health Care programs by conducting research and drafting presentations, resources and educational curricula on religio-cultural competence and religious diversity & inclusion.

Upcoming Diversity Dialogues: 


October 14  "Making Data Meaningful: Monitoring Performance in Quality and Equity."

Details: TBA

October 29 Presented by Henry Ford Health System.

Details: TBA

November 12 – "Interpreter Certification: How It Contributes to Improving Quality of Care and Eliminating Disparities."

Presenter: Certification Commission for Healthcare Interpreters (CCHI)

January 28, 2015 “Risk Profile of New Exchange Entrants: Implications for Health Systems.”

Presenter: TBA 

For questions about the Diversity Dialogue series, please contact Pam Janniere, Manager of Membership, Marketing and Education, at (312) 422-2691 or pjanniere@aha.org.

Updated: August 25, 2014