Diversity Dialogues

Our next Diversity Dialogue is...


Unleashing the Power of Employee Resource Groups (ERGs) to Deliver Patient-Centered Care

Wednesday, July 29, 2015

10:00 a.m. PT, 11:00 a.m. MT, Noon CT, 1:00 p.m. ET



Linda Stokes

President and CEO

PRISM International, Inc.



Andres Gonzalez

Vice President and Chief Diversity Officer

Froedtert & the Medical College of Wisconsin


This 90-minute webinar will provide practical tips and examples for aligning Employee Resource Groups (ERGs) to reach peak performance and deliver against health care systems’ strategic priorities. In addition, the five factors for successful ERGs, ERG levels of maturity and growth, and examples of key initiatives to drive results will be explored.


Participants will gain practical, tactical tips, specific examples and a broader understanding of the foundational aspects of successful ERGs. Gonzalez and Stokes will share how leveraging ERGs can help to foster an inclusive culture, and advance cultural competence and education for caregivers that result in providing culturally and linguistically competent, patient-centered care.


Click here to register. 


About Linda Stokes:

Linda Stokes is the president & CEO of PRISM International, Inc., an international consulting and training firm that helps organizations build inclusive and culturally competent teams by providing a comprehensive, strategic, enterprise-relevant diversity and inclusion process that benefits the organization, their employees and their customers. Since 1992, Stokes has built PRISM into a firm that has served over two million employees in over 270 organizations in 24 countries. She is the driving force behind the development of the Association of ERGs & Councils, the ERG & Council Honors Award™ and the ERG & Council Conference™.  Stokes received her Master of Arts in Educational Leadership from Stetson University in Deland, Fla. and her Bachelor of Arts in Psychology from Rollins College in Winter Park, Fla.


About Andres Gonzalez:

Andres Gonzalez is the vice president and chief diversity officer at Froedtert & the Medical College of Wisconsin in Milwaukee, Wis. In this role, he provides direction to the office of diversity & inclusion, where he leads D & I strategic initiatives that include Diversity Action Teams (DATs), Diversity & Cultural Competence blended strategy, Supplier Diversity, Emerging Markets and Language Services.  Previously, he served as the chief diversity and inclusion officer for Baystate Health in Springfield, Mass., where he led strategic, system-wide initiatives that included Business Employee Resource Groups (BERGs), Diversity Council, Leadership Development Initiative, Diversity & Cultural Competence blended strategy, and Supplier Diversity.  Gonzalez holds a bachelor’s degree in biology from Cleveland State University and a master’s degree in education with a concentration on community agency counseling from Cleveland State University.


Registration Details:



Institute for Diversity Members: FREE

Non-Institute for Diversity Members: $99 (Join the Institute and the webinar is free!  Membership begins immediately and ends on December 31, 2015.   For more information about Institute membership, please click here or contact Pamela Janniere at 312-422-2691 or pjanniere@aha.org.)


Registration Procedure:

The registration process for the Institute’s Diversity Dialogues allows you to sign up and receive dial-in instructions in one easy step. To view the registration instructions, please click here.

Note: Your organization's membership number and/or your individual member number are NOT needed for webinar registration, account creation or when you are accessing your account on eweb. Only your email address is required. Refer to the registration procedures by clicking here for additional information.

You may contact Pamela Janniere directly at (312) 422-2691 or pjanniere@aha.org to receive the dial in and web link information, particularly if you would like to invite a large group of employees to the event. Thank you.


Upcoming Diversity Dialogues:   


Wednesday, August 26, 12:00 p.m. CT - TBD. Presented in collaboration with the Association for Community Health Improvement.

Duration: 60 Minutes

Presenter: Susan McAlister, Director, Enterprise Care Management - Population Health, Parkview Health


Wednesday, September 30, 12:00 p.m. CT -  “ Oregon Health and Science’s Journey to Creating an Inclusive Environment for Patients and Staff.”

Duration: 90 minutes

Presenter: Leslie Garcia, Assistant Chief Diversity Officer, Vice Provost & Director, Oregon Health and Science University

For questions about the Diversity Dialogue series, please contact Pam Janniere, manager of membership, marketing and education, at (312) 422-2691 or pjanniere@aha.org.

Updated: July 27, 2015