Diversity Dialogues

Our next Diversity Dialogue is...


Care Transitions in Population Health

Wednesday, August 26, 2015

10:00 a.m. PT, 11:00 a.m. MT, Noon CT, 1:00 p.m. ET



Susan McAlister

Director, Enterprise Care Management, Population Health

Parkview Health



Christine Howell

Nurse, Community Navigation

Parkview Health


Parkview Health in Fort Wayne, Ind., began its journey in chronic care management in 2013 with a thorough assessment of need and scope of services. Over the next two years, a high-risk-patient-self-care program was developed with the needs of high-risk chronic disease patients, as well as “at-risk,” community-based-care clients, as a top priority.


This 60-minute webinar, presented in conjunction with the Institute for Diversity in Health Management and the Association for Community Health Improvement, will follow Parkview’s progress as they share the risk populations of focus and the continuous growth of their population health care management programs. It also will describe the multiple approaches taken to identify high-risk populations and how to build a physician-led care management program to support the patient in personal self-care.


After the webinar, participants will be able to identify the work in development of Parkview Health’s high-risk chronic disease and community-based care, including:


Click here to register. 


About Susan McAlister, DNP:

Dr. Susan McAlister, director of enterprise care management, joined Parkview Health in 2012 to develop Parkview’s Clinical Effectiveness Program. The Clinical Effectiveness program centers on population health with focus on length of stay, re-admissions, mortality and cost per adjusted patient day. In 2015, she added Population Health clinical operations to her areas of responsibility, with a prominent focus on patients with chronic illness. McAlister has a Black Belt in Six Sigma and over 20 years of outcome management knowledge. Previous positions held by McAlister include director, Quality and Professional Nursing, Palliative and Enhanced Care – IU Health, VP, quality at Lutheran Hospital in Fort Wayne, Ind. and VP, risk and patient injuries at American Specialty in Roanoke, Ind.


About Christine Howell, BSN, RN:

Christine Howell, a community based registered nurse, has been employed with Parkview Hospital for 30 years. During her tenure at Parkview, Christine has worked in the ICU and as a CRN in the Radiology department. In 2014, Christine joined Community Health and began developing a navigation program with the homeless population in Allen County. The focus of this program has been on health care, insurance, medication compliance, and decreasing emergency visits.


This webinar is presented in conjunction with the Association for Community Health Improvement (ACHI). ACHI is the premier national association for community health, community benefit and healthy communities professionals. It delivers education, professional development, peer networking and practical tools that help health leaders expand their knowledge and enhance their performance in achieving community health goals.





Registration Details:



This webinar is available free of charge, but advanced registration is required.


Registration Procedure:

The registration process for the Institute’s Diversity Dialogues allows you to sign up and receive dial-in instructions in one easy step. To view the registration instructions, please click here.

Note: Your organization's membership number and/or your individual member number are NOT needed for webinar registration, account creation or when you are accessing your account on eweb. Only your email address is required. Refer to the registration procedures by clicking here for additional information.

You may contact Pamela Janniere directly at (312) 422-2691 or pjanniere@aha.org to receive the dial in and web link information, particularly if you would like to invite a large group of employees to the event. Thank you.


Upcoming Diversity Dialogues:   


Wednesday, September 30, 12:00 p.m. CT -  “ Oregon Health and Science’s Journey to Creating an Inclusive Environment for Patients and Staff.”

Duration: 90 minutes

Presenter: Leslie Garcia, Assistant Chief Diversity Officer, Vice Provost & Director, Oregon Health and Science University

For questions about the Diversity Dialogue series, please contact Pam Janniere, manager of membership, marketing and education, at (312) 422-2691 or pjanniere@aha.org.

Updated: August 24, 2015