Diversity Dialogues and Webinars

   

Keeping it REAL: An Analysis of Health Care Quality among Priority Patient Populations

Wednesday, May 30, 2012
10:00 a.m. PT, 11:00 a.m. MT, 12:00 p.m. CT, 1:00 p.m. ET
Featuring,

Juana Slade, CDM, CCF
Director of Diversity and Language Services
AnMed Health

And

Suzanne Wilson, RN, MBA
Director of Medical Resource Management
AnMed Health

 

In 2001, the executive team at AnMed Health, a 578-bed acute care system in Anderson, SC, formalized a "commitment to diversity."  Over the last decade, the health system expanded language services and diversity education to improve employee engagement and provide appropriate care for its increasingly diverse patient population.

AnMed Health has learned that health and health care disparities disproportionately affect minority populations in Anderson County.  To better understand the data, they formed a multi-disciplinary team to develop a disparities dashboard, which identifies its most vulnerable, underserved and costly patient populations.

During this webinar, hear how AnMed Health is applying the principles of REAL (race, ethnicity and language) data collection and cultural competence to monitor progress across race, ethnicity, and/or language to reduce costs, analyze and improve patient outcomes, and enhance health care quality.

This is a FREE webinar in collaboration with Health Research & Education Trust (HRET) and the Institute for Diversity in Health Management (IFD). Advanced registration is required. To register, click here. Please contact IFD by email at  institute@aha.org for any questions . We look forward to your participation.


Updated: May 11, 2012