Diversity Dialogue Webinars

Diversity Dialogue Webinars are one of the most popular programs offered by the Institute. Each month, a different nationally-renowned speaker discusses a topic of pressing concern in health care.


Past speakers have included Dr. Ram Raju, President and CEO of New York City Health and Hospitals Corporation, Dr. Elena Rios, President & CEO, National Hispanic Medical Association, Margaret Kraak and Nakisha Pugh with OFCCP, Jack Lynch, President and CEO of Main Line Health, and Brett Tschurtz with The Joint Commission.

To suggest a topic for an upcoming Diversity Dialogue webinar, contact Jetaun Mallett at (312) 422-2692 or jmallett@aha.org.


Upcoming Webinars


December 13 December 18


HAP Collaborative: Diversity in Leadership and Governance -     

Perspectives and Practices


Prioritizing Community Health to Achieve Health Equity

December Diversity Dialogues:

Diversity in Leadership and Governance - Perspectives and Practices

December 13, 2018 12:30 - 1:45 PM CT

The case for diversity is stronger than ever: demographic shifts and health reform are among the many issues pushing health care toward inevitable and dramatic transformation. If leadership and technological strategies can be developed to improve access and enhance quality for members of all population groups, the ongoing transformation of health care could reduce racial and ethnic health disparities while improving health care for all.
Broadening the concepts of diversity and inclusion and attaching these to excellence in community health and patient care will require that we build on and enhance our prior work in this arena.
That’s why The Institute for Diversity and Health Equity and The Hospital and Healthsystem Association of Pennsylvania (HAP) are hosting this important webinar. Our distinguished faculty will share strategies that help hospitals and health systems to effectively achieve the goals of the #123forEquity pledge. The session will focus on execution strategies for the component of the pledge related to leadership and governance diversity, from leaders who have worked with their organizations to make significant progress. Health care leaders will be able to implement these solid strategies at their hospitals and health systems to increase diversity and inclusion and advance efforts in achieving health equity for all.




Joseph B. Hill

executive vice president and chief diversity officer

Thomas Jefferson University Hospitals



John J. Lynch III

president and CEO Main Line Health



Cynthia Washington

interim president and CEO Institute for Diversity and Health Equity



Andy Carter

president and CEO The Hospital and Healthsystem Association of Pennsylvania

board member, Institute for Diversity and Health Equity



Prioritizing Community Health to Achieve Health Equity

December 18, 2018 12:00PM - 1:00PM CT

America’s hospitals and health systems are working hard to ensure that every person in every community receives high-quality, equitable and safe care. In this webinar Rita Carreón, deputy vice president, Health with UnidosUS, and Jillian Warriner, manager of community benefit and health improvement at Sharp HealthCare, will discuss how building community collaboration and introducing novel partnerships are key to achieving health equity and ensure all achieve their highest potential for health. The presenters will highlight how their organizations have managed to achieve success through their partnerships and created meaningful access to health and health care for their communities.


-          Understand how to strengthen and improve community partnerships

-          Discover the intersection of health and education

-          Learn key strategies to address social determinants of health


Register Now




Rita Carreón

deputy vice president,Health,UnidosUS


       Jillian Warriner, MPH

      manager,community benefit and health improvement

      Sharp HealthCare


Archived Diversity Dialogues

All Diversity Dialogue webinars are recorded and available for three months from the date of presentation. Click here to view the list of available archived Diversity Dialogues. To request a recording, please email institute@aha.org.

November 2018: Religious Diversity in Health Care

During the November 27, 2018 webinar, Kathleen A. Curran , senior director of public policy at Catholic Health Associations of the United States, and Maria McQuade, health care program associate at the Tanenbaum Center for Interreligious Understanding, discussed the impact religious practices and faith based medicine may have on a patient's decision to receive healthcare. The increasing cultural and religious diversity within the health care workforce has led to a unique set of challenges that managers may not be prepared to respond to and proactively address in areas such as attire, prayer, scheduling, and consciousness. Curran and McQuade presented recommendations for health care leaders and diversity professionals to improve the health care experience of religiously diverse patients and employees.

October 2018:

October 22: For the past decade, Dr. Ehrenfeld has advocated on behalf of lesbian, gay, bisexual, transgender and intersex (LGBTI) individuals as chair of the Massachusetts Committee on LGBT Health, chair of the Massachusetts General Hospital LGBT Employee Resource Group, as a member of the Board Committee on Quality at Fenway Community Health Center, and as a member of the Association of American Medical College’s LGBTI Liaison Group. On October 22, 2018 Dr. Ehrenfeld presented a webinar that helped participants identify what constitutes members of the LGBTQ community, as well as highlighted some of the unique challenges and health issues facing that community. Participants were introduced to tools and strategies that Dr. Ehrenfeld had used in his current role directing the Vanderbilt Program for LGBTI Health to best support LGBTQ patients, providing them with quality, compassionate care.

September 2018: Resiliency, Aging and the Personal Determinants of Health

During the September 27, 2018 webinar, AARP's Chief Medical Officer, Dr. Charlotte Yeh, challenged participants about their assumptions based solely on someone's age. As better health outcomes and longevity have increased in the population, participants gained a new view of aging: not as a period of decline, but as a vibrant continuation of vitality, insight and contribution. Attendees learned about the science of resiliency as well as how ability, attitudes, and meaningful relationships are essential components to bringing positivity to life and aging. Dr. Yeh provided a new forward-thinking model to health care providers on how they could better meet and address the unique and exciting challenges of people's personal determinants of health, and bring satisfaction across all dimensions of life. View the "Millennials Show Us What 'Old' Looks Like" video presented by Dr. Yeh. 

May 2018: Positioning Your Diversity Strategy for Organizational Impact

This webinar explores and address key factors that are critical to achieve organizational impact around diversity and inclusion. Atrium Health and Froedtert & Medical College of Wisconsin share their diversity and inclusion (D&I) journeys, strategies, initiatives, lessons learned and leading practices that are having an impact within their health care systems

April 2018: Language Data Collection: The Key to Quality and Safety for LEP Populations

This webinar discusses the development and implementation of a Language Services Documentation Tool at Cambridge Health Alliance, co-hosted by Disparities Solutions Center at Massachusetts General Hospital. Patients with Limited English Proficiency (LEP) face language barriers that can have adverse effects on safety and quality of care. Language data collection is necessary to identify language needs, provide a professional medical interpreter and analyze health equity.

March 2018: A Cancer Center's Journey toward Health Equity and Inclusion: Lessons Learned:

Since 2003, Moffitt Cancer Center has made health equity and inclusion a critical component for becoming an employer of choice, and for the delivery of equitable care across the patient-care spectrum. This Diversity Dialogue addresses this health care organization’s multi-disciplinary journey, which grew from a committee of volunteers to a dedicated office, a team of center-wide collaborators, and a sustainable infrastructure where health equity and inclusion are within the organization’s fabric.

February 2018: Culturally and Linguistically Appropriate Care Delivery and the Daily Safety Huddle

Initiated in 2015 under the leadership of Chief Medical Officer Tom Kayrouz, M.D., and Robert Pierce, director of quality and process improvement, the Daily Safety Huddle Call is one tactical element of AnMed Health's efforts to function as a high-reliability organization. Principles of culturally and linguistically appropriate care delivery are embedded in AnMed Health's work, including safety and risk mitigation relative to cultural competence and patient-provider communication. This webinar also contains discussion of the correlation between Culturally and Linguistically Appropriate Services, Joint Commission Standards and principles of high reliability as well as the details of the AnMed Health Safety Huddle.