Diversity Dialogue Webinars

Diversity Dialogue Webinars are one of the most popular programs offered by the Institute. Each month, a different nationally-renowned speaker discusses a topic of pressing concern in health care.

Past speakers have included Dr. Ram Raju, President and CEO of New York City Health and Hospitals Corporation, Dr. Elena Rios, President & CEO, National Hispanic Medical Association, Margaret Kraak and Nakisha Pugh with OFCCP, Jack Lynch, President and CEO of Main Line Health, and Brett Tschurtz with The Joint Commission.

To suggest a topic for an upcoming Diversity Dialogue webinar, contact Jetaun Mallett at (312) 422-2692 or jmallett@aha.org.


Upcoming Webinars

October 22, 2018

Institutional Strategies to Support LGBTQ Patients and Families


October 30, 2018

Health Equity, Disparities Resolution, and Workforce Experience


November 27, 2018

HIIN Disparities Series: Topic to be announced


December 13, 2018

HAP Collaborative:

Diversity in Leadership and Governance - Perspectives and Practices

December 18, 2018

Community Partnerships



October Diversity Dialogues:

Institutional Strategies to Support LGBTQ Patients and Families

October 22, 2018, 12:00 – 1:00 PM CT

For the past decade, Dr. Ehrenfeld has advocated on behalf of lesbian, gay, bisexual, transgender and intersex (LGBTI) individuals as chair of the Massachusetts Committee on LGBT Health, chair of the Massachusetts General Hospital LGBT Employee Resource Group, as a member of the Board Committee on Quality at Fenway Community Health Center, and as a member of the Association of American Medical College’s LGBTI Liaison Group. This webinar will discuss how in his current role directing the Vanderbilt Program for LGBTI Health, Dr. Ehrenfeld will help participants understand the unique challenges and health issues facing the LGBTQ community. The presentation will introduce attendees with strategies and tools for how their institutions can best support LGBTQ patients and provide them with quality, compassionate care.

Describe the health problems and treatment issues specific to the LGBTQ community
Learn institutional approaches to support LGBTQ patients
Discuss strategies to overcome barriers to providing care for LGBTQ patients

Register Here


Presenter: Jesse Ehrenfeld, MD, MPH, FASA, director, Vanderbilt Program for LGBTQ Health Professor of Anesthesiology, Surgery, Biomedical Informatics & Health Policy, Vanderbilt University School of Medicine


Health Equity, Disparities Resolution, and Workforce Experience

October 30, 2018, 12:00 – 1:00 PM CT

This webinar will discuss how Navicent Health has developed a health equity governance and oversight structure, a program in health equity improvement and research, an organization-wide effort in multi-cultural equity engagement for employees and physicians, and promotion of diversity, inclusion, and advancement in leadership and staffing. Navicent Health also has adopted a systematic approach to improving workforce experience. Participants will understand the business case for health disparities resolution and attainment of health equity, realize that improvements in health equity can add value to the organization by improving demonstrable quality and reducing costs, and share how an organization can align efforts around strategic priorities in an effort to create healthy communities.


Go here to register


A picture of Reg Gilbreath Presenter: Roy E. 'Reg' Gilbreath, M.D. chief system of care integration officer at Navicent Health System
A picture of Christopher Cornue

Presenter: Christopher M. Cornue, FACHE, chief strategy and chief innovation officer, at Navicent Health System


Archived Diversity Dialogues

All Diversity Dialogue webinars are recorded and available for three months from the date of presentation. Click here to view the list of available archived Diversity Dialogues. To request a recording, please email institute@aha.org.


September 2018: Resiliency, Aging and the Personal Determints of Health

During the September 27, 2018 webinar, AARP's Chief Medical Officer, Dr. Charlotte Yeh, challenged participants about their assumptions based solely on someone's age. As better health outcomes and longevity have increased in the population, participants gained a new view of aging: not as a period of decline, but as a vibrant continuation of vitality, insight and contribution. Attendees learned about the science of resiliency as well as how ability, attitudes, and meaningful relationships are essential components to bringing positivity to life and aging. Dr. Yeh provided a new forward-thinking model to health care providers on how they could better meet and address the unique and exciting challenges of people's personal determinants of health, and bring satisfaction across all dimensions of life. View the "Millennials Show Us What 'Old' Looks Like" video presented by Dr. Yeh. 

May 2018: Positioning Your Diversity Strategy for Organizational Impact

This webinar explores and address key factors that are critical to achieve organizational impact around diversity and inclusion. Atrium Health and Froedtert & Medical College of Wisconsin share their diversity and inclusion (D&I) journeys, strategies, initiatives, lessons learned and leading practices that are having an impact within their health care systems

April 2018: Language Data Collection: The Key to Quality and Safety for LEP Populations

This webinar discusses the development and implementation of a Language Services Documentation Tool at Cambridge Health Alliance, co-hosted by Disparities Solutions Center at Massachusetts General Hospital. Patients with Limited English Proficiency (LEP) face language barriers that can have adverse effects on safety and quality of care. Language data collection is necessary to identify language needs, provide a professional medical interpreter and analyze health equity.

March 2018: A Cancer Center's Journey toward Health Equity and Inclusion: Lessons Learned:

Since 2003, Moffitt Cancer Center has made health equity and inclusion a critical component for becoming an employer of choice, and for the delivery of equitable care across the patient-care spectrum. This Diversity Dialogue addresses this health care organization’s multi-disciplinary journey, which grew from a committee of volunteers to a dedicated office, a team of center-wide collaborators, and a sustainable infrastructure where health equity and inclusion are within the organization’s fabric.

February 2018: Culturally and Linguistically Appropriate Care Delivery and the Daily Safety Huddle

Initiated in 2015 under the leadership of Chief Medical Officer Tom Kayrouz, M.D., and Robert Pierce, director of quality and process improvement, the Daily Safety Huddle Call is one tactical element of AnMed Health's efforts to function as a high-reliability organization. Principles of culturally and linguistically appropriate care delivery are embedded in AnMed Health's work, including safety and risk mitigation relative to cultural competence and patient-provider communication. This webinar also contains discussion of the correlation between Culturally and Linguistically Appropriate Services, Joint Commission Standards and principles of high reliability as well as the details of the AnMed Health Safety Huddle.