Diversity Dialogue Webinars
Diversity Dialogue Webinars are one of the most popular programs offered by the Institute. Each month, a different nationally-renowned speaker discusses a topic of pressing concern in health care.
To suggest a topic for an upcoming Diversity Dialogue webinar, contact Jetaun Mallett at (312) 422-2692 or email@example.com.
February Diversity Dialogue:
A System’s Approach to Enhance Patient Experience and Reduce Disparities
February 26, 2019 12:00 -1:00 PM CT
Hear presenter, Pamela Y. Abner, MPA, CPXP, Vice President and Chief Administrative Officer Diversity and Inclusion for the Mount Sinai Health System discuss MSHS approach to enhance patient experience and reduce disparities. Understand the multi-faceted challenge. Learn how MSHS is working to enhance efforts to collect race/ethnicity and Sexual Orientation and Gender Identity (SOGI) data to enhance the patient experience. Hear the multi-pronged approach: addressing IT systems, providing staff education and reviewing of health outcomes to address and reduce disparities in care.
Pamela Y. Abner, MPA, CPXP
Vice President and Chief Administrative Officer Diversity and Inclusion
Mount Sinai Health System
April Diversity Dialogue:
Developing Welcoming Environments - LGBTQ Inclusive Care
April 24, 2019 12:00 -1:00 PM CT
The AHA's Institute for Diversity and Health Equity will host a webinar co-led by Joseph A. Greco, M.D. and Joanne B. Glusman, MSW, LSW of Main Line Health. Through Main Line Health's LGBTQ Inclusive Care, they will discuss how to ensure that all in the community, especially those most vulnerable, can access highly competent and welcoming medical care. Become more aware of the disparities the LGBTQ community faces, while also improving access to their care. Discover the curriculum to educate practices, from front desk to clinician, to help ensure inclusive care for all. They will share the journey of lessons learned, and importance to the community now and in the future.
Dr. Joseph A. Greco, MD, FAAFP
Program Director of the Bryn Mawr Family Practice Residency Program
Main Line Health
Joanne B. Glusman, MSW, LSW
Main Line Health
Archived Diversity Dialogues
All Diversity Dialogue webinars are recorded and available for three months from the date of presentation. Click here to view the list of available archived Diversity Dialogues. To request a recording, please email firstname.lastname@example.org.
As part of the Institute’s Equity of Care webinar series, Sandra Ogunremi, DHA, CDM, senior diversity, equity and inclusion consultant with Regional Health, Rapid City, S.D., shared insights on how Regional Health achieved positive outcomes in its health equity journey. Participants gained practical knowledge on how cultural awareness can be used to improve patient experiences and foster cross cultural communication. Attendees learned how to make health equity actionable system-wide. The #123forEquity pledge was used as a roadmap by leveraging leadership, resources, teams and partnerships.
December 18, 2018: Prioritizing Community Health to Achieve Health Equity
In this webinar Rita Carreón, Deputy Vice President, Institute for Hispanic Health with UnidosUS, and Jillian Barber, manager of community benefit and health improvement at Sharp HealthCare discussed how building community collaboration and introducing novel partnerships are key to achieving health equity and ensure all achieve their highest potential for health. The presenters highlighted how their organizations managed to achieve success through their partnerships and created meaningful access to health and health care for their communities.
December 13, 2018: Diversity in Leadership and Governance - Perspectives and Practices
Part of the Institute for Diversity and Health Equity’s Diversity Dialogue series, in this webinar moderated by Andy Carter, President and CEO of The Hospital and Healthsystem Association of Pennsylvania, and IFDHE Board Member; Joseph B. Hill, Executive Vice President and CDO of Thomas Jefferson University Hospitals; John J. Lynch III, President and CEO of Main Line Health; and Cynthia Washington, interim President and CEO Institute for Diversity and Health Equity, focused on execution strategies for the component of the #123forEquity Pledge related to leadership and governance diversity. The health care leaders described the significant progress they had made in implementing these solid strategies at their hospitals and health systems to increase diversity and inclusion and advancing health equity for all.
November 2018: Religious Diversity in Health Care
During the November 27, 2018 webinar, Kathleen A. Curran , senior director of public policy at Catholic Health Associations of the United States, and Maria McQuade, health care program associate at the Tanenbaum Center for Interreligious Understanding, discussed the impact religious practices and faith based medicine may have on a patient's decision to receive healthcare. The increasing cultural and religious diversity within the health care workforce has led to a unique set of challenges that managers may not be prepared to respond to and proactively address in areas such as attire, prayer, scheduling, and consciousness. Curran and McQuade presented recommendations for health care leaders and diversity professionals to improve the health care experience of religiously diverse patients and employees.
October 30: A healthy community benefits everyone and health care service providers have an obligation to provide equal, quality and compassionate care to their patients. In their October 30th Health Equity and Disparities Resolution at Navicent Health diversity dialogue, Dr. Roy E. Gilbreath, M.D., chief system of care integration officer, and Christopher M. Cornue, chief strategy and chief innovation officer at Navicent Health System addressed some of the realities of disparities in health such as higher infant mortality for African-Americans, and cervical cancer rates being five times more likely to occur to Vietnamese women. Minorities also have higher rates of cancer, diabetes, heart disease, and other preventable diseases. In their webinar they discussed how 2018 Equity of Care Award Winner Navicent Health implemented a health equity governance and oversight structure, developed a program in health equity improvement and research, led an organization-wide effort in multi-cultural equity engagement for employees and physicians, and promoted diversity, equality and inclusion throughout their organization. Navicent Health’s proactive and systematic approach has not only improved health equity and tackled disparities in their served communities, but also added value to their organization by expanding diversity, bringing quality and reducing costs, aligning with their strategic vision of creating healthy communities for everyone’s benefit.
October 22: For the past decade, Dr. Ehrenfeld has advocated on behalf of lesbian, gay, bisexual, transgender and intersex (LGBTI) individuals as chair of the Massachusetts Committee on LGBT Health, chair of the Massachusetts General Hospital LGBT Employee Resource Group, as a member of the Board Committee on Quality at Fenway Community Health Center, and as a member of the Association of American Medical College’s LGBTI Liaison Group. On October 22, 2018 Dr. Ehrenfeld presented a webinar that helped participants identify what constitutes members of the LGBTQ community, as well as highlighted some of the unique challenges and health issues facing that community. Participants were introduced to tools and strategies that Dr. Ehrenfeld had used in his current role directing the Vanderbilt Program for LGBTI Health to best support LGBTQ patients, providing them with quality, compassionate care.
September 2018: Resiliency, Aging and the Personal Determinants of HealthDuring the September 27, 2018 webinar, AARP's Chief Medical Officer, Dr. Charlotte Yeh, challenged participants about their assumptions based solely on someone's age. As better health outcomes and longevity have increased in the population, participants gained a new view of aging: not as a period of decline, but as a vibrant continuation of vitality, insight and contribution. Attendees learned about the science of resiliency as well as how ability, attitudes, and meaningful relationships are essential components to bringing positivity to life and aging. Dr. Yeh provided a new forward-thinking model to health care providers on how they could better meet and address the unique and exciting challenges of people's personal determinants of health, and bring satisfaction across all dimensions of life. View the "Millennials Show Us What 'Old' Looks Like" video presented by Dr. Yeh.
This webinar explores and address key factors that are critical to achieve organizational impact around diversity and inclusion. Atrium Health and Froedtert & Medical College of Wisconsin share their diversity and inclusion (D&I) journeys, strategies, initiatives, lessons learned and leading practices that are having an impact within their health care systems
This webinar discusses the development and implementation of a Language Services Documentation Tool at Cambridge Health Alliance, co-hosted by Disparities Solutions Center at Massachusetts General Hospital. Patients with Limited English Proficiency (LEP) face language barriers that can have adverse effects on safety and quality of care. Language data collection is necessary to identify language needs, provide a professional medical interpreter and analyze health equity.
Since 2003, Moffitt Cancer Center has made health equity and inclusion a critical component for becoming an employer of choice, and for the delivery of equitable care across the patient-care spectrum. This Diversity Dialogue addresses this health care organization’s multi-disciplinary journey, which grew from a committee of volunteers to a dedicated office, a team of center-wide collaborators, and a sustainable infrastructure where health equity and inclusion are within the organization’s fabric.
Initiated in 2015 under the leadership of Chief Medical Officer Tom Kayrouz, M.D., and Robert Pierce, director of quality and process improvement, the Daily Safety Huddle Call is one tactical element of AnMed Health's efforts to function as a high-reliability organization. Principles of culturally and linguistically appropriate care delivery are embedded in AnMed Health's work, including safety and risk mitigation relative to cultural competence and patient-provider communication. This webinar also contains discussion of the correlation between Culturally and Linguistically Appropriate Services, Joint Commission Standards and principles of high reliability as well as the details of the AnMed Health Safety Huddle.