Our Team

Duane Elliott Reynolds, MHA, President and CEO

E-Mail: dreynolds@aha.org

Phone: (312) 422-2691


Photo of Duane Reynolds

Duane Elliott Reynolds is the President and CEO of the Institute for Diversity and Health Equity (Institute), an affiliate of the American Hospital Association (AHA). Most recently, Duane served as chief for diversity and inclusion and director of consulting, leading both internal efforts and the Health Equity and Inclusion practice at Optum/UnitedHealth Group by way of acquisition of the Advisory Board Company. His duties included designing access to care and service line strategy, developing and implementing diversity and inclusion initiatives, and blazing new trails to elevate the significance of health equity as a pillar of quality. Under his leadership, the organization launched new practice areas focused on addressing health inequities, the social determinants of health and inclusion within health care payer and provider organizations. He also spearheaded the development of the company’s LGBTQ business resource group, which earned them recognition as a 2017 and 2018 “Best Place to Work for LGBTQ Equality” by the Human Rights Campaign.

Duane holds a Master of Health Administration from The Ohio State University and a Bachelor of Science in Public Health from Indiana University. He is a 2018 Modern Healthcare Up and Comer’s Award recipient, recognizing him as a young executive who has made significant contributions in health care administration, management or policy.



Team Members:

Cynthia Washington

Senior Director of Operations and Field Engagement

Phone: (312) 422-3996

Email: cwashington@aha.org


Harriet McGee

Executive Assistant

Phone: (312) 422-2630

Email: hmcgee@aha.org


Jasmin Clark, MBA

Membership and Education Specialist

Phone: (312) 422-2658

Email: jclark@aha.org


Jetaun Mallett, CAE

Manager of Operations and Business Development

Phone: (312) 422-2692



Contact Us:

Institute for Diversity and Health Equity
155 N. Wacker Drive, Suite 400
Chicago, IL  60606
General Institute E-mail: institute@aha.org
Phone: (312) 422-2630
Fax: (312) 278-0893